Translation services requirements (Europe)

Type of document:
CEN – Comité européen de normalisation

EN-15038:2006, "Translation services – Service requirements," is a European standard that specifies the requirements for the translation service provider (TSP) with regard to human and technical resources, quality and project management, the contractual framework, and service procedures. This standard does not apply to interpreting services.

It replaces local quality standards such as Germany's DIN 2345, Italy's UNI10574, Önorm D 1200.2000 Service Requirements, and Önorm D 1201.2000 Translation Contracts.

Workflow stage:
2.4, 2.6, 2.7, 2.8
Business value:
This standard will help language service providers differentiate themselves on the basis of formal process and quality -- and thus help buyers of their services make better purchase decisions. This standard is gaining acceptance worldwide and the European Union has begun including it as a benchmark in its tender specifications.
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