Fundamentals and vocabulary of quality management

Type of document:
ISO TC 176/SC1
ISO 9000, "Quality management systems - Fundamentals and vocabulary," describes the fundamentals of quality management systems, and forms the basis for the ISO 9000 family of standards. It also defines quality management terms. It is recommended for organizations that intend to implement a quality management system to establish confidence in their customers and their suppliers about the quality of their products. It is also recommended for individuals who work with quality management systems such as auditors and trainers.
Workflow stage:
1.12, 1.13, 2.7, 2.8, 3
Business value:
This is a fundamendal standard that all businesses should adopt as an objective means of establishing quality.
Web site:

Send feedback or questions to: